Aftersales Advisor – Hinckley
1. Basic: £24,500
2. Monday–Friday | 38.5 hours per week
An exciting opportunity has arisen for an experienced Aftersales Advisor to join a leading car supermarket. This is a fast-paced, customer-focused role where you’ll be the link between customers, warranty providers, and repair agents — ensuring every interaction delivers outstanding service.
What’s in it for you:
3. Monday to Friday role (no weekends)
4. 28 days holiday
5. Free onsite parking
6. Supportive team environment with ongoing training and development
What you’ll be doing:
7. Coordinating efficiently between customers, warranty providers, and repair agents
8. Handling inbound and outbound calls to resolve queries quickly and professionally
9. Managing customer complaints with empathy and clear communication
10. Providing regular updates and clear advice throughout the repair or claims process
11. Ensuring all customer needs and expectations are met to a high standard
What we’re looking for:
12. Proven experience in a customer service role (motor trade experience desirable)
13. Confident communicator with strong PC and administration skills
14. Personable and professional approach with excellent problem-solving ability
15. Resilient, adaptable, and able to multitask in a busy environment
16. Technical or vehicle knowledge is advantageous but not essential
If this role seems a perfect role for you. Get in contact with Aedan Oliver at Perfect Placement today!
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.