Job Title: Sales Advisor
Location: Barrow-in-Furness
As a Sales Advisor, you will play a vital role in supporting the sales team and ensuring that customer inquiries are handled promptly and efficiently. Your commitment to high standards of customer service will contribute to the overall success of the branch.
Key Responsibilities
* Handle inbound sales inquiries via telephone and email, checking stock levels and pricing using Microsoft Great Plains.
* Process sales orders accurately and efficiently.
* Address customer queries and complaints, sourcing technical information when necessary.
* Utilise web-based sourcing tools to respond to customer inquiries effectively.
* Maintain high standards of administration and customer service to maximise profitability and service levels.
* Promote the organisation and its products professionally, ensuring a positive image is maintained at all times.
* Undertake additional tasks and responsibilities as requested by the Branch Manager or Company Directors to support departmental success.
* Adhere to the company's confidentiality agreement in all tasks.
Essential Skills
* Positive attitude with a customer‑oriented mindset.
* Strong interpersonal skills and ability to work independently when needed.
* Capable of working under pressure in a fast‑paced environment.
* Excellent organisational skills with the ability to prioritise, multitask, and meet deadlines.
* Effective negotiation skills and willingness to learn.
* Enthusiastic, driven, and sales‑oriented approach.
* Exceptional communication skills, both verbal and written.
* Proficient in numeracy, literacy, and word processing.
* Team player with good IT skills, including knowledge of Microsoft Excel, Word, and Outlook.
* Willingness to assist with van deliveries during holidays and driver absences.
Knowledge
Commercial awareness, including understanding sales procedures, profit margins, and purchasing costs.
An interest in engineering and related products is preferred.
Experience & Qualifications
Prior experience in sales is preferred but not mandatory.
EEO Statement
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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