Junior Associate / Associate - Volume Claims (Motor)
Location: Birmingham
Team: Volume Claims - Motor
Overview
The role involves managing a varied caseload of motor claims, with a focus on credit hire disputes, supporting junior colleagues and delivering commercially focused advice to insurer clients.
Key Responsibilities
- Manage a caseload of defended and pre-litigated motor claims, focusing on credit hire disputes.
- Handle claims from inception through to settlement, including litigation where appropriate.
- Apply technical expertise to quantum challenges, liability disputes, and fraud indicators.
- Draft pleadings, witness statements, and advise clients on strategy and risk.
- Deliver commercially focused and pragmatic advice to insurer clients.
- Provide day to day supervision and guidance to paralegals and junior handlers.
- Review work, provide feedback and support development of team members.
- Assist with training, coaching and process improvement initiatives.
- Act as a point of escalation for technical queries within the team.
- Build and maintain strong relationships with key insurer clients.
- Ensure compliance with client SLAs, KPIs and reporting requirements.
- Support management with team performance and workflow oversight.
Skills & Experience
- Qualified solicitor (NQ 3 PQE) or equivalent experience in defendant motor claims.
- Strong and demonstrable experience handling credit hire claims.
- Proven ability to manage a litigated caseload independently.
- Experience supervising or mentoring junior team members is highly desirable.
- Strong technical knowledge of motor claims, indemnity, and quantum issues.
- Excellent organisational, communication and stakeholder management skills.
- Commercially aware with a client focused approach.
About the Team
Our Volume Claims team is a market leading practice advising insurer and corporate clients on high volume motor claims, combining technical excellence with efficient delivery. The Birmingham team plays a key role in handling credit hire and low value motor work at scale, offering a collaborative and supportive environment with clear progression opportunities.
We are proud to be an equal opportunities employer.
