Job Description
Senior Technician - North American Property
This is an end to end operations role working with Clients and Brokers/ Account Executives.
In your overall role you will:
Ensure effective delivery of all Broker Support activities
Oversee the service delivery provided by our 3rd party providers; ensuring positive collaboration and support.
Maintain awareness of the end to end processes relative to IBA, Premium Processing, Claims and all middle office tasks.
Specifically
1. Assisting in the preparation of key placement documentation (MRC’s/Certs) ensuring meeting with minimum standards, following established processes and market Compliance
2. Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate
3. Training and support of 3rd Party Service Providers
4. Maintaining an accurate and compliant record of the placement via GXB
5. Utilising relevant market and internal systems to aid in the placement process
6. Support the internal File Audit process working with the File Review and Internal Audit team as appropriate
7. Oversight and ownership of key contractual dates, including payment warranties, subjectivities and NOC’s
8. Work with Clients and Brokers to address Cash ...