We are currently advertising on behalf of an Automotive multi-franchise approved car dealer group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
* Up to £28-29,500 basic salary pending experience.
* On-target earnings of £35,000 per annum based on customer service scores
* 22 days annual holiday allowance plus the 8 bank holidays, increasing over length of service up to 25 days leave.
* Employment benefits include the following: workplace pension scheme, staff purchase discount scheme, discounts on parts, servicing and labour.
* Manufacturer-accredited training providing a goal for all new starters to be Service Technician qualified with a franchise very the end of their first 12 months of their employment in the business.
* Other benefits are on offer, such as expenses paid for bi-annual staffing events (Summer and Christmas parties) and achievement events and meals.
* Fantastic long-term career prospects with a long-standing, reputable, multi-franchise approved car dealer group that has been operating for over 60 years.
Requirements:
* A working experience within a Service Advisor role
* The ability to upsell on service work and service plans
* Customer Focused and an excellent communicator
* Familiarity with using Motor Dealership Database Software
* A UK driving license with minimal points is essential.
Duties:
* Professionally communicate with customers about service and repair work required on their vehicle
* Produce Job Cards on in-house computer systems
* Update Customers and Vehicle Records
* Prepare and complete Invoices
* Advise Customer on estimated costs of repairs and timescales of work due to be completed
* Other Ad-Hoc Duties as the role requires
For your hard work, our client is offering a salary of up to £29,500 with OTE of circa £35,000.
To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock quoting the job reference number or call our office for a chat about this position.
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