Intensive Housing Management Officer (PT) - Permanent Contract, Part Time (24 Hours) Are you a motivated and compassionate individual looking to support vulnerable individuals in a supported housing setting? Do you have experience in a similar field or strong transferable skills? We are seeking a dedicated and experienced Intensive Housing Management Worker to join our team in Oxford. Job Summary: As an Intensive Housing Management Worker, you will play a crucial role in ensuring the smooth running and safety of our supported housing service. You will provide reactive support to residents, maintain a safe environment, and respond to resident enquiries. You will also liaise with external agencies and support tenancy sustainment by identifying and addressing licence breaches. Key Responsibilities: Ensure the smooth running and safety of a supported housing service Provide reactive support to residents and maintain a safe environment Carry out Health & Safety checks in line with organisational policies and procedures Maintain low levels of voids and ensure timely processing of void properties Provide reception duties, including phone cover, visitor sign-ins, and coordination of transport Respond to resident enquiries and provide emotional and reactive support during crises Liaise with external agencies to ensure positive outcomes for residents Support tenancy sustainment by identifying and addressing licence breaches Maintain accurate reporting documentation and escalate safety concerns to senior staff The Ideal Candidate: Experience in a similar setting, or strong transferable skills Ability to remain calm and professional in challenging situations to help de-escalate conflict Excellent communication and interpersonal skills Strong organisation and multitasking capabilities Intermediate Microsoft Office skills and willingness to learn internal systems Previous experience in homelessness, substance misuse, or mental health support is desirable but not essential Contract Details: Permanent Contract 24 Hours Per Week, including some weekends Salary: £15,638 per year, plus benefits What We Offer: £250 Training Allowance Dedicated Specialist Consultant Work with 1000's of clients nationwide Daily Payroll Runs Free Candidate Registrations Referral and Loyalty Bonus Schemes Sign Up Bonus Free Compliance Checks How to Apply: If you are a motivated and compassionate individual looking to support vulnerable individuals in a supported housing setting, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail. We offer a £250 referral bonus for every successfully referred candidate.