What's the role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
This role covers the Norfolk area
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti is very proud to be ranked as the UK's 19th best super large organisation to work for in the Great Place to Work survey.
What does the role involve?
On a day-to-day basis, you can expect to:
1. Go out into the field to see our customers, ask them open questions to understand their needs and provide a tailor-made solution
2. Demonstrate our innovative products and state-of-the-art software to customers on-site
3. Further develop ‘focus’ customers by building relationships, as well as uncovering new business leads
4. Be responsible for the operational, organisational and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce
We are proud to have a long-term bonding with our employees: More than 30% of our employees have been part of the Hilti family for over a decade.
What do we offer?
At Hilti we have a passionate and inclusive global team and a caring and performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by colleagues who support you and safe in the knowledge your results will be recognised and rewarded.
In addition to a competitive base salary and uncapped bonus potential, we offer a comprehensive benefits package and other perks, including:
5. Extensive onboarding & training process and companywide events in Manchester
6. Incentives for best performers such as trips to places like New York City, Milan, and Miami
7. Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme
8. 33.5 days’ holiday (inc. Bank Holidays) with opportunity to buy additional days
9. Private healthcare, life insurance and wellbeing support
10. 6% pension contribution
11. Company vehicle and a fuel/charging card
12. Company laptop and mobile phone
13. £2,000 reward for referring a successful candidate to Hilti
What you need is:
14. Customer-facing/sales experience gained in any industry
15. Solution-oriented approach – you have the ability to uncover customers’ pain points and needs in order to provide our best-suited solutions
16. You share our values – commitment, teamwork, courage and integrity
17. Resilience and adaptability – you will be comfortable to meet all levels of customer from a site operator to managing director
18. Drive – a motivated approach to achieving success and overcoming challenges
19. Curiosity – you have a passion to learn, develop and grow
20. Organizational skills – you are excellent at managing your time and priorities, and can easily work autonomously
21. A full, clean, manual UK driving license to visit our customers on site 5 days a week, Monday to Friday