Location: Within 10 miles of Watford
Salary: up to £30,000
Employment Type: Full-Time / Permanent
About the Client KBB Recruitment are representing a well-established Plumbing & Heating Merchant with a strong reputation for excellent customer service and high-quality products. This is an exciting opportunity to join a busy and supportive team within a growing business that values product knowledge, customer relationships, and career development.
About the Role This role offers the successful candidate the opportunity to become a key part of the trade counter team, providing excellent service to trade and retail customers while supporting the smooth day-to-day running of the branch.
Key Responsibilities:
* Processing sales orders, quotations, and payments accurately
* Building and maintaining strong relationships with trade customers
* Assisting customers with plumbing and heating product enquiries
* Handling telephone and email enquiries professionally
* Supporting goods in/out and stock replenishment when required
* Maintaining a clean, organised, and safe trade counter environment
* Working closely with warehouse and branch colleagues to ensure efficient customer service
* Upselling products and promoting current offers where appropriate
Requirements / Skills:
* Previous experience within a plumbing & heating merchant or builders merchant preferred
* Strong customer service and communication skills
* Good knowledge of plumbing and heating products advantageous
* Confident using computer systems and processing orders
* Ability to work in a fast-paced environment
* Reliable, organised, and a strong team player
* Sales-focused with a proactive attitude
* Full UK driving Licence
How to Apply
To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed) KBB Recruitment are acting as the employment agency for this position