Role
Lead Consultant
Technology
Payment and Cards
Location
Manchester
Compensation
Competitive (including bonus)
Job Description
The role involves leading engagement efforts for payment and card solutions, from business process consulting and problem definition to solution design, development, and deployment. The Lead Consultant is a key advisor on architecture and design reviews, client training, and capability building, shaping solutions that meet evolving client needs.
Your role
You will anchor the engagement effort for assignments, handle business process consulting, problem definition, solution design, development and deployment. You will act as the key advisor on architecture and design reviews, lead business pursuit initiatives, client training, and in‑house capability building, thereby shaping value‑adding consulting solutions that enable clients to meet changing needs.
Required
* Elicit and clearly document business and systems requirements
* Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementations
* Participate in client discussions to understand the problems faced by the customer and articulate them to the stakeholders
* Support and align efforts to meet customer and business needs
* Manage customer relationships and expectations by developing a communication process to keep others up to date on project results
* Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates
* Effort estimation and proposal development
* Solutions evaluation and recommendation
* Architecture design and detailing of the processes
* Validation, build and maintain process repository
* Financial management
* Strategy and business planning
* Presales and solution development
Preferred
* Talent management
* Quality management
* Develop and execute test plans
* Training and change management
* Incident and problem resolution
Personal
* High analytical skills
* A high degree of initiative and flexibility
* High customer orientation
* High quality awareness
* Excellent verbal and written communication skills
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
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