Company Description
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
Ready to discover more? Get in touch with us. We would love to hear from you.
One more thing…
As part of our team you can have:
1. Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
2. Talent gym access
3. Delicious complimentary meals on duty prepared by our creative chefs
4. Discounted hotel rates all over the world in Accor Hotels
5. Grow your skills and learn more through our Apprenticeship
6. Continuously learn and develop yourself with our Accor Academy
7. Support your wellbeing in your professional and personal lives
8. Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
9. Participate actively in initiatives to build a more inclusive and sustainable world
10. And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)
If you feel you are the right candidate for the role as our Sales Manager, please click ‘apply’ now! We’d love to hear from you!
Job Description
Position Summary:
Reporting to the Assistant General Manager, the Sales Manager is responsible for driving revenue growth through proactive sales, strategic account management, and effective leadership of the sales function with a key contribution to the hotel strategy. With a core focus on expanding market share and building long-lasting client relationships, this role ensures strong performance across negotiated accounts, group business, and in-house marketing & commercial initiatives.
This position requires a highly motivated, organised, and communicative leader who excels at both independent work and inspiring high performance in others.
TASKS/ MAIN ACCOUNTABILITIES:
11. Drive proactive sales across corporate and group segments to grow revenue and market share
12. Identify, target and secure new business opportunities aligned with the hotel’s strategy
13. Build and develop strong client relationships through consistent engagement and structured account planning
14. Drive pricing strategy and commercial decision making alongside management
15. Provide strategic oversight of revenue management, ensuring strong pricing, clear value, new initiatives and maximum revenue delivery
16. Own performance marketing across OTA and GDS channels, including campaign and content direction
17. Represent the hotel at industry events, trade shows, client meetings and show rounds to strengthen visibility
18. Ensure timely and professional handling of enquiries, proposals, contracts and follow-up
19. Collaborate with marketing to support campaigns that drive demand and brand awareness
20. Contribute to digital and social media activity to support sales initiatives
21. Support fam trips, client events and hosting opportunities to promote the hotel
22. Lead, motivate and develop the sales team, fostering a collaborative and high-performing culture
23. Support the team by providing holiday cover, ensuring smooth operations and uninterrupted client relationships
24. Ensure smooth day-to-day operations and ongoing development of team capabilities
25. Conduct regular sales meetings, coaching sessions and performance reviews
26. Lead RFP and RFI processes, ensuring timely and competitive submissions
27. Manage corporate contracts including negotiation, rate loading and annual recontracting
28. Maintain structured account development with clear action plans, KPIs and regular client engagement
29. Deliver against account growth targets and client engagement objectives
30. Collaborate with Operations to ensure smooth delivery of group and event business
31. Monitor market trends and competitor activity and share insights with management.
REQUIRED SKILLS AND KNOWLEDGE:
32. High degree of organization and advanced planning & follow-up skills
33. Ability to collaborate with diverse subsets of individuals, cultures and seniority levels
34. Capacity to establish relationships and create conditions necessary for mutually co-operative efforts
35. Work in autonomy
36. Data Analysis and reporting capacity.
37. Representation & coordination
38. Strong interpersonal & communication skills
39. Solution maker attitude
40. Agile, flexible and adaptable
41. Fluent English
Qualifications
42. Minimum 1 year experience in hotel active sales experience
43. People management experience
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong
Information on the processing of personal data –
When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.