Job Description:
Hotel Operations Manager Luxury Hotel
Near Falmouth Full-time | Permanent | Salary: Up to £45,000 DOE
A award-winning luxury hotel located just outside Falmouth—one of Cornwall’s most vibrant coastal destinations—is seeking an accomplished Operations Manager to join its senior leadership team. This is an outstanding opportunity for a hospitality professional with strong Food & Beverage or Operational Management experience who is ready to step into a pivotal, career-advancing role.
Key Responsibilities
1. Oversee the daily operations of the hotel, ensuring exceptional standards across all departments
2. Uphold and enhance the delivery of consistent 5-star guest experiences
3. Support the recruitment, onboarding, and ongoing development of team members
4. Lead, motivate, and inspire staff to achieve excellence in performance and service
5. Drive revenue growth, maximise profitability, and contribute to long-term strategic planning
6. Identify training needs and champion continuous learning and development initiatives
About You
7. Proven experience in a similar leadership role within a luxury hotel environment, particularly within Food & Beverage operations
8. A confident, natural leader who can inspire and engage both teams and guests
9. Deep commitment to exceptional guest care and premium service delivery
10. Meticulous attention to detail, ensuring impeccable presentation throughout the hotel
11. Skilled in workforce planning, with the ability to anticipate and respond to operational demands
12. Strong communication and organisational abilities, especially in relation to events and guest coordination
Applicants must have the right to work in the UK at the time of application. Unfortunately, visa sponsorship is not available for this position.
If you have a proven track record in high-quality hotel, restaurant, or F&B operations and are ready to take the next step in your career, we’d love to hear from you.
CWPERM