Sales Assistant – WHSmith
Contract Type: Permanent
Working hours: 8 hours per week, shifts between 8:30-5:30 Monday to Saturday and 9:40-4 Sunday.
Our Windermere store operates a lone-working model, meaning you'll be responsible for all tasks required for the successful running of the store. This includes opening and closing the store, as you will be a designated key holder, providing autonomy and flexibility to manage tasks in your own way. This role offers a fantastic opportunity to develop your retail skills. As this position involves opening and closing the store, candidates must be aged 18 or over.
WH Smith has a remarkable heritage, serving as the Hub of the High Street and in our customers’ hearts for 230 years. We strive to make customer and colleague journeys memorable—marking milestones with cards and gifts, providing escape and education with our books, and facilitating communication and currency through our Post Office Stores.
As a Sales Assistant, you’ll deliver exceptional customer service and work independently or as part of a team to uphold our store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.
Key responsibilities:
1. Delivering exceptional customer service to all customers.
2. Carrying out stock replenishment and maintaining a tidy, inviting store environment.
3. Ensuring high standards of display and visual merchandising to help customers find what they’re looking for easily.
4. Supporting colleagues as part of a team.
We look for candidates who:
1. Have a passion for providing exceptional customer experiences.
2. Are confident in communicating within a team.
3. Are motivated to achieve high standards and results.
4. Are adaptable to meet company requirements and goals.
Our rewards include:
In addition to salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or tickets to the latest blockbuster.
Our Employee Assistance Programme provides support and guidance for your physical, mental, and financial wellbeing.
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves.
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