An innovative tech firm is looking for a Solution Architect with strong Telecom Assurance expertise and ITSM implementation experience on platforms like Helix and Remedy. The ideal candidate will define and design strategies for ITSM transformation programs and develop architectural blueprints. This position requires collaboration with stakeholders to create robust designs that align with enterprise architecture principles. The role is hybrid, allowing for 3 days of office work per week, based in Reading, UK. #J-18808-Ljbffr