Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best We know that we can only achieve this by hiring the best staff who share our values.
Mission Statement
At the heart of everything we do is a commitment to Empower individuals to reach their full potential, inspire them to Enjoy the journey, and create opportunities to truly Live—with purpose, passion, and fulfilment.
Culture Statement
At the heart of our organisation is a culture rooted in inclusivity, diversity, and support. We believe that every voice matters and that our strength lies in the unique perspectives, backgrounds, and experiences of our people. We foster an environment where everyone feels welcomed, respected, and empowered to thrive. We encourage and support career development to ensure all employees have the opportunity for growth and challenges.
We are compassionate in our interactions, recognising the humanity in each other and building strong, empathetic relationships across teams and with our customers. Our commitment to professionalism and accountability ensures that we hold ourselves to the highest standards, taking ownership of our actions and delivering on our promises with integrity.
Above all, we are customer-focused—driven by the needs of those we serve, dedicated to creating exceptional experiences, and constantly evolving to exceed expectations.
Together, these values shape a workplace where people grow, contributions are valued, and excellence is a shared journey.
Do you want a rewarding career in care where you can really make a difference everyday?
We are looking for Support Workers to join our team based within our Respite home in Stratford Upon Avon.
Our thriving respite home offers a 'home from home' environment for customers. Our ethos is to encourage independence and social relationships. Respite can often be our customers first experience away from home so it's a great opportunity to learn new skills and develop their skills in a safe and supported way. We encourage our customers to access the community with activities such as cycling, swimming, shopping and days out and we are looking for new team members to share this passion.
The shift patterns at our respite service includes sleep in shifts. These typically start from around 3pm where you may spend some time supporting our customers with their afternoon and evening routine. You might be required to prepare meals with our customers or maybe just some encouragement and support for them to do so themselves, it could also include assisting with grooming/personal care and washing/dressing, medication administration, and positive behaviour support. Our sleep ins are paid competitively at £70.47 per sleep in (between 11pm - 7am). A typical morning could then include helping our customers to get up, dressed and prepared for the daybefore finishing your shift at around 3pm. Due to the nature of the service, you may be welcoming customers into respite and helping them to 'check-in', and similarly supporting them to 'check-out' at the end of their stay.
Our day shift patterns within this service include: 8am - 3pm or 3pm - 10pm during the week and between 8am and 10pm on weekends.
Some previous care experience is preferred however full training will be provided - after all, good care comes from the HEART.
Alongside being part of something amazing, our employee benefits include:
* Extensive training and development
* 25 days plus bank holidays
* Access to 24-hour Employee Assistance Scheme and trained mental health first aiders
* Discount card for high street and online retailers
* Employee 'Refer a Friend' scheme
* Long service awards
* Sick pay
* Life assurance scheme
* Staff recognition awards