Contract Manager – FM Service Provider – Little Chesterford & Cambridge – Up to £75,000 per annum
CBW are currently recruiting an experienced Contract Manager to oversee the delivery of all hard FM services across a high-profile commercial portfolio split between Little Chesterford (3 days per week) and Cambridge (2 days per week).
This role involves managing a dedicated on-site team, including a Supervisor and engineers, ensuring all planned and reactive maintenance activities are delivered to the highest standards. You will be responsible for coordinating operations across both locations, maintaining efficiency and ensuring a consistently high level of service delivery.
Hours
* Monday to Friday, 08:00am – 17:00pm
Key Duties & Responsibilities
* Report directly to the Operations Manager
* Oversee and manage agreed KPIs and SLAs to ensure contract performance
* Take ownership of health, safety, and environmental standards across both sites
* Manage and support a Supervisor and team of engineers
* Plan and coordinate maintenance activities, shutdowns, and project works
* Ensure compliance with company quality procedures
* Lead recruitment, onboarding, and ongoing development of team members
* Conduct appraisals, manage attendance, and handle disciplinary matters
* Build and maintain strong client relationships across both locations
* Oversee all contract reporting requirements
* Identify opportunities to improve service delivery and grow contract value
* Provide technical support to both client and engineering teams
* Manage permit-to-work systems effectively
* Represent the business in client meetings
* Maintain full financial oversight, including P&L and budgeting
Requirements
* Qualified in an engineering discipline (Electrical or Mechanical – C&G, HNC, HND or higher)
* Proven experience managing hard FM services across commercial environments
* Experience leading engineering teams, including supervisors and mobile/static engineers
* Strong background in commercial building maintenance
* Excellent communication and stakeholder management skills
* Ability to manage a varied and demanding workload effectively
For more information, please send your CV to Katie at CBW Staffing Solutions.