Based at Spartan Motor Factors in Maesteg .
42 hours per week Monday - Friday and every other Saturday morning
Competitive salary based on experience
28 days holiday per year and discounted company products.
Spartan is the Motor Factor arm of the Tetrosyl Group operating 39 stores across the country. At Spartan we offer top brand products at fantastic prices, offering great value everyday with a fantastic choice of car parts and accessories from all the top brands such as Quinton Hazel, UFI, Bosch,Brembo,TJ Filters and many more.
This is a great opportunity for you to join us in this full time permanent Branch Manager role in our Maesteg Branch.
Role Overview
The Branch Manager will do the day to day management of the store. This includes ensuring that sales targets are met by actively seeking customers and sales, by the guiding and motivation of other staff to achieve the same and by making sure customers receive great service. It also includes ensuring all company standards, procedures and policies are adhered to – all of which help maximize overall commercial performance.
Our ideal candidate would have experience and knowledge of supervision and / or management in a retail environment, be motivated, enthusiastic with experience of delivering high levels of customer service in a retail environment.
Responsibilities
* Managing and motivating the team to increase sales and ensure efficiency
* Managing stock levels and making key decisions about stock control
* Pre and Post operational checks; ensuring shop areas are ready for customers, all signage is correct and up to date, ensuring close down procedure is adhered to, quality checks made throughout the day
* Possessing good product knowledge or being enthusiastic to learn to enable you to effectively communicate with customers to be able to sell and up sell
* Delivering excellent customer service and engaging customers to support a culture of customer service and selling
* Responding effectively to customer complaints and comments
* Ensuring banking is carried out regularly and accurately
* Updating store staff on store performance, new initiatives and other pertinent issues
* Making regular tours of the sales floor, talking to colleagues and customers, identifying urgent issues and solving them
* Organising promotions, displays and events
* Working flexible hours across the trading week in accordance with the needs of the store
Skills Required
* An enthusiastic, friendly & professional manner
* Excellent telephone/ interpersonal skills
* Good communication skills are essential
* IT literacy skills
* Must be able to work on initiative and as part of a team
* 2x years motor factor experience.
The following will be an advantage:
UK driving licence
Job Types: Full-time, Permanent
Benefits:
* Employee discount
* On-site parking
Experience:
* Motor Factor: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person