Customer Operations Coordinator, Paisley
Client: CBW Staffing Solutions
Location: Paisley
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 5f867332410d
Job Views: 11
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
Customer Service Administrator – Facilities Company – Renfrewshire - Salary: Circa £24,500
CBW is partnering with a specialist engineering company in Renfrewshire to recruit Service Administrators. As a well-established national company with strong contracts, they have recently secured a major new contract, creating multiple opportunities for Helpdesk Administrators.
This is an excellent opportunity for an experienced Customer Service Administrator looking to advance into a Planning Administration role.
Key Responsibilities:
* Organising and prioritising engineers’ workloads
* Coordinating with Engineering and Maintenance teams to ensure tasks are completed and PPM schedules are planned
* Monitoring and managing the daily performance of the engineering team, ensuring schedules and rotas are in place and effectively communicated
* Overseeing the procurement of spare parts and scheduling their installation
* Reporting performance-impacting issues to the relevant Services Manager
* Developing and maintaining key interdepartmental relationships
* Understanding and operating the customer’s Maintenance Management System
Salary & Benefits:
* Salary up to £24,500, increasing after the probation period
* 32 days holiday
* Healthcare benefits
* 4% employer pension contribution
This role offers a fantastic opportunity to grow within a leading national company. Apply today to take the next step in your career!
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