3rd Line IT Support & Infrastructure Specialist Gillingham, Kent Monday–Friday, 08:30–17:00 £40,000 - £45,000 About the Role: We're seeking an experienced 3rd Line IT Support & Infrastructure Specialist to join our clients dynamic IT team. You’ll lead infrastructure support and improvements across our UK sites, delivering robust solutions and driving IT projects forward. Key Responsibilities Provide 3rd line support across 8 locations Lead IT projects: server builds, Office365 migrations, network upgrades Manage Microsoft 365 (Exchange, SharePoint, Teams, Azure) Maintain and monitor systems, servers, and hardware Collaborate with vendors and mentor junior IT staff What You’ll Bring ✅ 5 years in 3rd line or senior IT infrastructure roles ✅ Expertise in Windows Server (2012–2025), Microsoft 365, Azure AD ✅ Knowledge of Cisco Meraki, Hyper-V, networking protocols ✅ Strong problem-solving and communication skills ✅ ITIL experience preferred Benefits Career development & training Medicash health plan Pension scheme Generous holiday allowance Employee discounts & referral bonuses The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited. com. SER-IN