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Client:
Virgin Media
Location:
Wigan, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
888e482e6226
Job Views:
3
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Salary: £29,000 - £36,200 per year
Location restrictions: You must live in one of the following postcodes: WN1, WN2, WN3, WN4, WN5, WN6, WN7, WN8, PR1, PR2, PR4, PR5, PR6, PR7, PR25, PR27, FY1, FY2, FY3, FY4, FY5, FY6, FY7, FY8.
Join our team of Field Service Engineers (known internally as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We’re seeking motivated, customer-focused individuals. No prior experience is necessary; we will train you and provide a mentor to support your success! After training, enjoy a better work-life balance with our 4-day workweek (37.5 hours, Monday–Saturday) with a mix of 7.5 and 10-hour shifts.
Every day brings new challenges and learning opportunities.
* Be the expert in installations, fault repairs, and customer service
* Diagnose errors and technical issues, determine solutions
* Document processes and follow company protocols
* Collaborate with the technical team and share information
Who we are
Virgin Media O2 is the UK’s fastest broadband network, a leading mobile brand, and one of the country’s biggest companies. We have diverse, high-performing teams and are committed to offering better value and choice through our innovative, customer-centric values.
We are an equal opportunities employer dedicated to removing bias and barriers, supporting authenticity and inclusion throughout your application process.
The must haves
* A UK Manual driving licence
The other qualities we seek
* Comfort working at heights and outdoors in all weather conditions
* Enjoy problem-solving and finding solutions for customers
* Ability to build strong customer relationships
* Organized, customer-focused, motivated to help others
What’s in it for you
We offer a wide range of benefits focused on your wellbeing and development:
* Competitive salary of £29,000, plus £2,500+ OTE, and a company van
* 25 days of annual leave, including your birthday
* Excellent pension scheme with up to 10% matching contributions
* Option to buy or sell up to 5 days of leave
* Wellbeing benefits including BUPA medical coverage (upgrade options available) and critical illness insurance
* Life insurance and healthcare plans
* Support for various family situations, including neonatal leave, maternity/paternity policies, and carers leave
* Learn more about our benefits here
Next steps
After applying, you will receive a link to complete an online video assessment. Successful candidates will be contacted by a recruiter for further discussions and an online interview. Please let us know if you need any adjustments during the process. Thank you for your interest in joining Virgin Media O2.
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