Job Title: Customer Care Assistant at McDonald's UK
McDonald's UK has been a recognized brand for over 50 years, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We foster a safe, respectful, and inclusive workplace, providing quality jobs and opportunities for all.
Role Overview
As a Customer Care Assistant, you will be the face of your restaurant, ensuring smooth operations in customer areas. Your responsibilities include making children feel welcome, organizing special events, attending to customers' needs, maintaining cleanliness standards, and creating a warm, welcoming atmosphere. You will establish positive communication with customers and keep the manager informed about customer satisfaction.
Candidate Profile
We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued. Friendly, courteous, and helpful behavior should come naturally, and you should work well as part of a team.
Skills and Qualities
* Effective communication skills: attentive listening, face-to-face verbal communication, eye contact
* Ability to maintain high energy levels while working efficiently and productively
Benefits
Our benefits package includes holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and much more.
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