Location: Gloucester Rd, Bristol, BS7 8NT
Hours:
* Wednesday: 09:30 – 14:30
* Thursday: 09:30 – 14:30
* Saturday: 10:00 – 15:00
Additional hours may be available during busy times.
About Us
We're passionate about helping people make great coffee at home. Our business specialises in the repair of small domestic coffee machines as well as the sale of home coffee machines and equipment. Whether it's keeping a favourite machine running smoothly or helping someone choose the perfect kit, we pride ourselves on providing expert knowledge and friendly service.
The Role
We're looking for a friendly, organised, and hands-on Retail & Operations Assistant to join our team. This role is a mix of customer-facing retail work and behind-the-scenes operational support. You'll be talking to customers about coffee, helping them find the right equipment, and keeping things running smoothly day to day.
What You'll Be Doing
* Welcoming and assisting customers in-store
* Talking knowledgeably (and enthusiastically) about coffee and our products
* Answering and managing customer email enquiries
* Helping with packaging and dispatch of machines and equipment
* Supporting stock handling, deliveries, and day-to-day logistics
* Keeping the shop and workspace tidy and well-presented
What We're Looking For
* Strong communication skills and confidence in talking to customers
* A genuine interest in coffee (or a willingness to learn quickly)
* Reliable, organised, and adaptable
* Comfortable with basic computer tasks (email, scheduling, etc.)
* Practical and hands-on, happy to help wherever needed
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Expected hours: No less than 15 per week
Benefits:
* Employee discount
Work Location: In person