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Associate account lead - uk (hiring immediately)

Birmingham (West Midlands)
Compass
Posted: 5h ago
Offer description

Join Our Team and Make a Difference!

At Chartwells, we believe in rewarding your hard work with a comprehensive benefits package designed to support you and your family. Here’s what we offer:

* Contributory pension scheme
* Car or Car Allowance
* Career Growth: Explore our Career Pathways and MyLearning programmes
* Healthcare Access: Quick access to a Digital GP for you and your immediate family
* Travel Discounts: Exclusive offers with TUI, Expedia, Booking.com, and more
* Grocery Savings: Discounts at Tesco, Sainsbury's, Morrisons, and others
* Cinema Perks: Up to 44% off cinema tickets for your favorite blockbusters
* Cash Rewards: Earn rewards every time you spend, usable at a wide range of brands
* Wellness Programs: Enjoy free wellness, mindfulness, and exercise classes
* Share the Love: Pass on all discounts and offers to friends and family


Your Role

As a key point of contact for our clients, you will ensure that quality and service standards are upheld across our national business. Your leadership will inspire General Managers and their teams to deliver a seamless customer experience while achieving strong commercial returns. If you have a keen eye for detail and a passion for excellence, we want to hear from you!


Key Responsibilities

* Oversee a national portfolio with a focus on quality and service.
* Act as the primary point of contact for clients, ensuring standards are met.
* Inspire and manage General Managers and their teams for seamless customer experiences.
* Lead future investment plans and projects, ensuring successful delivery.


Required Skills & Experience

* Experience: Multi-unit contract catering or catering business experience is essential.
* Problem-Solving: Ability to tackle complex business issues with creative solutions.
* Communication: Effective skills to motivate and engage at all organizational levels.
* Passion: A strong love for excellent food and hospitality.
* Leadership: Proven track record as an innovative and financially responsible manager.
* Demonstrated Leadership: Strong capabilities in leading teams effectively.


About Us

As part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over 25 years, we have focused on helping those in education build strong bodies, sharp minds, and lead healthy lives. Every week, we serve millions of nutritious and delicious meals to students across the UK.

We are committed to safeguarding and promoting the welfare of children, and we expect all employees to share this commitment. Please note that any offer of employment will be subject to successful pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check.


Our Commitment to Diversity

Compass Group UK&I is dedicated to fostering an inclusive environment where every individual can be themselves and has equal opportunities to advance in their careers. We celebrate the unique talents, beliefs, backgrounds, and abilities of all our team members. We want you to feel valued, empowered, and ready to thrive—because diversity is our strength!

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