Senior Claims Handler - Leeds (Permanent, Full-Time)
4 days in the office | Professional Indemnity, Liability & Management Liability
Are you an experienced Claims Handler looking to take the next step in your career? This is an exciting opportunity to join a forward-thinking insurer known for delivering a high-quality, people-first claims service.
You'll be part of a supportive claims team that works closely with underwriting and brokers to deliver innovative, efficient, and customer-focused solutions.
The Role
As a Senior Claims Handler, you will:
Manage your own caseload of diverse claims, with a focus on Professional Indemnity, Employers Liability, Public Liability, and Management Liability.
Work proactively to drive claims to a timely and fair settlement.
Apply strong knowledge of policy wordings across multiple classes of business.
Build and maintain strong relationships with key brokers.
Contribute to team projects and continuous improvement initiatives.
What you will bring
Background in handling PI, EL, PL, or Management Liability claims, OR legal qualifications/experience transitioning into insurance claims.
Ideally working towards (or keen to study for) CII qualifications.
Strong communication skills-both written and verbal.
Confident using Microsoft Office and willing to learn in-house systems.
A proactive, organised and relationship-driven approach.
The Culture
You'll be joining a team that:
Puts people first and values relationship-building.
Works collaboratively and supports each other to succeed.
Is committed to continuous improvement.
Values professionalism but keeps egos at the door.
Encourages diverse perspectives and flexible working patterns.
Interested?
If you meet the requirements and are looking for a role where you can genuinely make an impact, we'd love to hear from you.
You must have the right to live and work in the UK to be considered