Receptionist
Location: North Norfolk
Hours: Full-time Monday to Friday 8.30am – 5.30pm
Term: Temp - Perm
Salary: up to £13 per hour
Our well‑established client is seeking a dependable Receptionist to support day‑to‑day operations in North Norfolk. You will act as the first point of contact for visitors and callers, while providing essential administrative support to senior staff and ensuring office processes run efficiently. Due to the location, you must have a valid driving licence and transport.
Key Responsibilities
Manage incoming calls via the main switchboard and ensure messages are passed on promptly
Monitor the general company inbox and respond or escalate as appropriate
Welcome visitors, provide refreshments and ensure compliance with site health and safety procedures
Handle incoming and outgoing post, including use of a franking machine
Support data entry tasks within the company’s ERP system
Maintain order records and process sales orders, including acknowledgements using Excel
Assist senior staff with marketing activities, events, exhibitions, website updates and social media content
Arrange travel and accommodation for team members
Order and manage office supplies and stationery
Take minutes during meetings when required
Track staff holiday requests and keep senior management informed of availability
What We’re Looking For
Experience in a reception, front‑of‑house or customer‑facing administrative role
Strong Microsoft Office skills (Word, Excel, PowerPoint)
Confidence using WordPress and business social media platforms
Excellent organisational skills and the ability to manage shifting priorities
High attention to detail and accuracy
Ability to work independently and remain calm under pressure
Strong written and verbal communication skills
Discretion when handling confidential information
Reliable, professional and able to work well within a team
Why Work Through Hales Group?
At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process.
Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch