Relationship Manager - HR Services In this role, you will be responsible for owning relationships with strategic ADP partners and support the Partnership & Business Development Director (PBDD) in key strategic initiatives to rapidly increase revenues from 'Beyond Payroll' (HRO) services. You will be expected to become a Market Expert in the world of HRO services and support the business in broadening the ADP service offering. Through collaboration, your long-term objective is to support the UK business in offering a suite of profitable and sustainable service offerings that meet the needs of ADP clients as they manage their workforce through the employee lifecycle. This role will be critical in enabling ADP UK to penetrate new markets and be recognized as an end-to-end HCM solution for both new and existing clients. RESPONSIBILITIES: - Maximise Existing Partnerships - Build, maintain, own and grow strong working relationships with partners to deliver improved partner experiences. Build strong operational relationships and help in identify additional revenue and cost saving opportunities in the existing partner base, whilst also protecting existing revenues. - Assist the PBDD with assessing market insight, analysis and research of beyond payroll opportunities. This includes- but is not limited to working with existing clients, prospects, internal ADP teams, and the external wider market. - Assist with the end-to-end onboarding of any new re-selling partners in the UK. Work with the business to ensure that ADP UK is ready and able to enter a successful commercial and business relationship with any partners going forward. - Work with the Partnership & Business Development Director to understand the current commercial models of ADPs partners and propose and implement more effective models. - Maintain a comprehensive understanding of the entire ADP offering. - Maintain and create strong business relations with ADP Sales team and help drive additional sales through education and support - Maintain and create strong business relations with Product teams and gain a comprehensive understanding of current and future states. - Act as SME and liaise with the UK business on any security incidents and manage Business Continuity for the department. - Monitor competition in the HRO / HR Services market. Work with Sales and Marketing and the rest of the business to understand competition and attend industry exhibitions and webinars etc. MEASURING SUCCESS: - 'Beyond Payroll' revenue growth - Impact of 'Beyond Payroll' service offering has on sales revenue and retention over the next 3 years. LI-AV4 A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx). Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.