Morgan McKinley are proud to be working with an exciting, growing business based in Kettering.
We are seeking a driven Account Manager to join their team. This is an excellent opportunity for someone with strong relationship-building skills, credit or collections experience, and a passion for delivering outstanding customer service.
Job Title: Account Manager
Salary: 28,000 + bonus earning opportunities
Contract: Full-time, 37.5 hours per week
The Role
As Account Manager, you'll be the key link between field sales teams, franchisees, and internal departments, managing a portfolio of lease and credit accounts. You will focus on building strong relationships, reducing delinquency, developing credit business, and ensuring smooth processes from application to collection.
Key Responsibilities
* Manage receivables, control losses, and resolve delinquency issues.
* Build strong relationships with field sales teams and franchisees.
* Promote credit sales programs and provide training.
* Analyse portfolios, prepare forecasts, and create action plans.
* Ensure compliance with company policies and governance guidelines.
About You
* 2-4 years' collections or financial services experience.
* Confident communicator with excellent telephone and interpersonal skills.
* Strong organisational skills and ability to manage multiple tasks.
* Proficient in Microsoft Office.
* Self-motivated, proactive, and able to work independently.
Core Competencies
Customer focus, attention to quality, adaptability, teamwork, communication, continuous improvement.
If you're looking for a challenging, rewarding role where you can make a real impact, we'd love to hear from you.
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