P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Sales Coordinator to join their team on a permanent, full-time basis based in Great Yarmouth.
Role Summary:
You will be responsible for supporting our sales team with all post order related queries to ensure we provide an outstanding customer experience from point of customer order.
This is a demanding role and requires you to be highly motivated with the ability to prioritise effectively, multitask, whilst at the same time being able to quickly absorb and retain customer and process knowledge.
Key Elements:
Provide support to the Distribution sales and business development teams and our Channel Partners to ensure we deliver an outstanding customer experience throughout the entire operations cycle.
Ensure all sales orders, proforma invoices, commercial invoices, sales invoices, despatch notes and any other sales related documentation are raised accurately and efficiently.
Manage pending sales orders, monitoring stock availability/payments and keep customers informed to set correct expectations.
Raise purchase order requests to Supply Chain Operations accurately and efficiently.
Prepare and authorise despatch of orders containing Dangerous Goods (batteries). – TRAINING REQ
Manage export regulation/Sanctioned countries & End User Statements. – TRAINING REQ
Work closely with couriers/freight forwarders for quotations & shipping restrictions.
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