Hackajob
is collaborating with The AA to connect them with exceptional tech professionals for this role.
Location
Basingstoke (hybrid working 3 office days per week)
Employment Type
Permanent, full time
Additional Benefits
Annual Bonus
Join Our Data & Analytics Team: Transforming Data into Our Superpower!
Are you passionate about data and eager to make a significant impact? The AA is a well-loved brand with a wide range of driver services, including breakdown, service, repair, insurance, telematics, digital interactions, car dealers, and driving schools. Data is a strategic priority for us, and we are modernizing our infrastructure to a cloud platform, enabling machine learning and GenAI.
As an Insight Analyst, you will deliver detailed customer and product insights to guide strategic decisions. Your role involves advanced analytical methods to solve complex problems and improve decision-making.
You will collaborate across business units to understand customer behavior, risk, and value, aiding in customer acquisition, retention, and cross-sell/upsell strategies.
* Deliver customer analysis to support decision-making and tactical delivery.
* Provide insights for customer strategy, marketing, and product development.
* Use data analysis tools to generate actionable customer intelligence.
* Collaborate to understand the customer base and identify commercial opportunities.
* Apply statistical models to assess customer risk, value, and behavior, supporting marketing efforts.
* Identify data quality issues and suggest improvements, managing analysis projects.
* Degree in a STEM subject or equivalent experience in data/insight analytics, data mining, and statistics.
* Proficiency in SQL; knowledge of Python/Databricks/R is desirable.
* Strong analytical, decision-making, and problem-solving skills.
* Ability to communicate complex data clearly and engage management effectively.
Benefits
We recognize and reward our employees with benefits including:
- 25 days annual leave plus bank holidays, holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1, plus discounts for family and friends
- Discounts on AA products, insurance
- Employee discount schemes, car salary sacrifice, healthcare, shopping, holidays
- Company-funded life assurance
- Learning and development opportunities
- Employee Assistance Programme and 24/7 remote GP service
We value diversity and are committed to an inclusive environment where everyone can thrive. #J-18808-Ljbffr