About The Role
Looking for a role where no two days are the same and where your people skills truly shine? As a Customer Service Advisor, youll be the friendly first point of contact for a wide range of council services.
What were looking for
Someone with a can-do attitude, a calm approach under pressure, and a genuine passion for helping people. If you love solving problems and making someones day better, youll fit right in!
You will be part of a supportive and engaging team. This role is ideal forsomeone who possesses a positive attitude and a passion for delivering excellent customer service.
Comprehensive training and support will be provided.
So, if youre looking for a meaningful role where what you do really matters, wed love to hear from you!
This is a Permanent, 25 hours per week opportunity working in the office five days a week - (Monday to Friday, 9am2pm).
You will need
* A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE at Grade C/4 or above, must include Maths and English
* Proficient in ICT and keyboard skills, with the ability to use multiple systems simultaneously.
* Excellent active listening skills, demonstrating a customer-focused approach and the ability to interpret customer requests
* Previous experience in customer service
1. Strong organisational abilities and multitasking a...