Hayfin is hiring a Head of Legal Operations to build and lead a new function that strengthens how Legal integrates across the business: supporting the continued growth, scale and institutionalisation of the platform.
Reporting to the Group General Counsel, you'll design a legal operating model, improve cross‑functional processes, and free up senior legal capacity by driving efficiency, data discipline and smarter use of technology.
What You'll Do
* Build and embed a practical legal operations framework that supports consistent, predictable delivery across the legal function
* Oversee legal spend and vendor relationships, ensuring clear scoping, value for money and reliable cost management
* Work with Finance, HR, Partner Solutions and investment teams to streamline end‑to‑end workflows and remove operational friction
* Create and maintain standardised processes and documentation that support clarity, accountability and repeatable execution
* Set the approach for legal data governance and shape a technology roadmap that meets the needs of legal and its partner functions
* Lead and develop the Legal Operations team, acting as a collaborative and trusted partner across the firm
What Success Looks Like
* Legal spend that is predictable, well‑managed and transparent
* Cross‑functional workflows that are clearer, faster and easier to execute
* Senior lawyers spending less time on operational tasks and more time on high‑value work
* Processes, data and technology that scale effectively as the firm grows
Requirements
* Significant experience leading legal operations in a complex or regulated environment
* Strong background in legal spend/vendor management and cross‑functional workflow design
* Hands‑on experience with legal tech platforms and data/operations
* Collaborative, low‑ego, persuasive leader able to drive change without relying on hierarchy
* Commercial mindset, analytical approach and excellent communication skills
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