Overview
Join our friendly team at HMRC Cardiff and play a key part in keeping our building running smoothly and welcoming for everyone. You’ll support with cleaning, room set-ups, visitor service, and catering — helping us deliver an excellent experience every day.
Hours: 35 hours per week
* Monday - Friday 12:00 – 19:00
* £12.21 per hour
Check your local transport links here: Plan Your Journey | Traveline - CF10 1EP
Responsibilities
* Carry out cleaning tasks to the standards set in the Service Level Agreement (SLA), including daily, weekly, quarterly, and annual tasks.
* Ensure rooms and function areas are correctly set up, refreshed, and broken down according to schedules.
* Conduct regular checks on rooms and facilities, reporting any faults or hazards promptly.
* Replenish coffee stations and maintain stock levels for refreshments.
* Keep cleaning stores organised, ensuring all equipment is stored safely and correctly.
* Maintain excellent personal hygiene and wear the correct uniform and PPE at all times.
* Support with catering duties, including kitchen cleanliness and service delivery.
* Provide outstanding customer service, dealing with enquiries and resolving issues quickly.
* Participate in team meetings and training sessions to enhance skills and improve service delivery.
* Support with furniture movement, store deliveries, and general site logistics when required.
* Adhere to all site security and safety procedures.
* Complete any required paperwork accurately and on time.
* Secure all working areas at the end of each shift.
Please note: This list is not exhaustive and additional duties may be required.
What You Bring
Essential
* Strong understanding of Health & Safety procedures and commitment to follow them at all times.
* Ability to complete tasks to a high standard and meet deadlines.
* A strong team player with a positive, proactive attitude.
* Willingness to work flexibly to cover holidays and sickness when needed.
Desirable
* Ability to work independently and use initiative.
* Previous experience in cleaning, facilities, or hospitality (training will be provided).
What We Offer
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Attachments
* 2025 Benefits UK Brochure V9.pdf
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Facilities Services
Referrals increase your chances of interviewing at Sodexo. Get notified about new Porter jobs in Cardiff, Wales, United Kingdom.
#J-18808-Ljbffr