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Sales Administrator (Maternity Leave Cover)
Location: Malvern
Hours: Monday to Friday – minimum 09:30–13:30 (20 hours/week), maximum 09:00–15:00 with a 30-minute lunch (30 hours/week)
Pay Rate: £12.78 per hour
Contract: Fixed-term maternity cover (12 months)
Key Responsibilities
Sales & Customer Service
* Process sales orders from inbox to invoicing
* Update order delivery dates and communicate changes to customers
* Book transport, prepare delivery notes, and print shipping labels
* Issue build slips to production/warehouse based on available stock
* Input completed jobs into MRP system
* Issue weekly sales invoices and monthly reports
* Provide proof of delivery and commercial export documents when needed
* Liaise with internal departments and customers to ensure smooth service
* Act as first contact for incoming sales/spares enquiries
General Administration
* Answer calls and emails in a professional manner
* Greet visitors and manage the sign-in process
* Enter production data and timesheets into the system
* Print and compile product packs (e.g., labels and manuals)
* Assist with report writing, record keeping, and filing
* Occasionally assist with packing and despatching spare parts
What We’re Looking For
* Previous experience in sales administration is essential
* Strong written and verbal communication skills
* Professional, reliable, and well-organised
* High attention to detail and methodical approach
* Confident using Microsoft Office (Excel, Outlook, Word)
* Familiarity with MRP/ERP software (preferred)
* GCSEs in English and Maths (Grade C or above)
How to Apply
If you’re an experienced administrator with excellent communication skills and a proactive mindset, we’d love to hear from you. Apply now to join a friendly and professional team in a key support role.
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