Job Description
Role: Live-In Building Manager
Location: Westminster
Salary: £27,000 - £30,000
Hours: Monday - Friday, 8:00am - 5:00pm
A well-maintained and fully occupied residential development of 69 flats in Westminster is seeking a professional and quietly confident Live-In Building Manager. You will be the first point of contact for residents, ensuring the building runs smoothly, is secure, and is kept to a high standard. With a mix of long-term residents and students, this role suits someone calm, proactive, and personable, who can balance front-of-house presence with hands-on operational oversight.
What You'll Do:
* Act as the first point of contact for residents - handling enquiries, requests, and concerns
* Oversee security, safety, and cleanliness of the development
* Respond to emergencies (alarms, lockouts, urgent maintenance)
* Manage contractor visits, inspections, and works, ensuring compliance and tidiness
* Maintain accurate records for residents, contractors, gym access, and parking
* Oversee the gym and sauna facilities, including membership access
* Carry out regular inspections of communal areas, plant rooms, and facilities
* Report building defects, health & safety issues, or unauthorised works
* Undertake basic maintenance tasks (bulbs, plant care, small repairs)
Who You Are:
* Approachable, professional, and a strong communicator
* Computer literate, with experience in ticketing/maintenance logging systems desirable (Notion used)
* Proactive problem-solver with good practical skills
* Calm under pressure, with a dignified and confident presence
* Skilled at building positive relationships with a diverse and long-standing resident community
What's on Offer:
* Accommodation on site and parking included
* Stable, long-term position in a respectful and friendly setting
* Accommodation on site and parking included
* Opportunity to manage a prestigious, quiet residential building in central London
* Supportive, engaged management team and residents