Call Handler
Walton-On-Thames
Temporary
Office based - Mon to Fri
£13.69 per hour
Call Handling Experience Needed
Daniel Owen are proud to be representing a well-known company based in the Surrey, Walton-On-Thames area who are looking for a highly skilled Call Handler to join their team.
Purpose of the Job - Call Handler
* Answering a high volume of inbound calls in a professional and timely manner.
* Responding to customer queries, providing accurate information, and resolving issues effectively.
* Logging all calls and updating customer records accurately on internal systems.
* Escalating complex issues to the appropriate department or manager when necessary.
* Making outbound calls when required, including follow-ups and information requests.
* Maintaining confidentiality and adhering to data protection/GDPR regulations.