Purpose of the role
Reporting to the Head of IT, this role involves developing and maintaining IT applications for Phoebe Philo Ltd, ensuring they are user-friendly, effective, cost-efficient, secure, and compliant.
Responsibilities
* Collaborate with all departments to understand their requirements and implement suitable technology solutions.
* Optimize and ensure resilience, security, and compliance of the front-end ecommerce stack in partnership with the digital team.
* Enhance Airtable solutions supporting the company's design and development processes.
* Work with the finance team to optimize accounting, reporting, online payments, VAT, and payroll systems.
* Coordinate with logistics for carrier management, shipping, and returns systems.
* Assist sustainability, development, and production teams in system optimization for data collection and tracking.
* Ensure system integrations are optimized, resilient, secure, and compliant.
* Manage relationships with partners and contractors to support technology requirements.
* Provide guidance and training on systems and platforms across the organization.
* Maintain operational reliability, stability, security, and compliance of technology services following industry best practices.
* Ensure all technology processes adhere to relevant laws and regulations such as GDPR.
* Promote cross-team collaboration for smooth technology rollouts.
Qualifications, Skills, and Experience
* Degree in Computer Science or equivalent experience.
* 3-5 years’ experience in technology roles within the fashion industry, especially in e-commerce and product support, preferably in luxury fashion.
* Experience in a start-up or scale-up environment, demonstrating the ability to adapt and improve technology stacks during growth phases.
* Knowledge of current and emerging technologies, application development, and relevant suppliers/partners.
* Experience with systems such as Shopify, Hubspot, Powerfront, Avalara, Global-E, JOOR, Brightpearl, Airtable, Microsoft Business Central, Concur, SDI, and low-code platforms like MAKE.
* Proven ability to lead technology projects to meet business objectives.
* Strong problem-solving, decision-making, and communication skills, with the ability to explain technical concepts to non-technical audiences.
* Ability to work under tight deadlines in a fast-paced environment and to influence stakeholders effectively.
* High standards of quality, resourcefulness, leadership, and interpersonal skills to build trust and credibility.
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