Exciting opportunities have arisen for highly motivated, experienced administrators to join the Endoscopy booking team as an Endoscopy Booking Clerk at Ipswich Hospital.
In this role, you will be contacting patients via phone to book their endoscopy procedures, assisting diagnosis via our 18-week, urgent, and 2-week wait pathways.
This role operates on a rota shift basis, with hours between 08:00 and 16:00 Monday to Friday, and Saturday 09:00 to 17:00. These hours may be subject to change based on service needs.
This is a Fixed Term/Secondment contract until 31st December 2025.
You will be responsible for booking patients in line with the Trust 'Patient Access Policy', ensuring patients are allocated to appropriate endoscopy lists, and procedures are scheduled promptly.
The ideal candidate will be fully computer literate in all Microsoft applications and have recent administrative experience. Excellent organisational and communication skills are essential, along with the ability to prioritise workload and maintain high accuracy.
We are ESNEFT, providing hospital and community health services to nearly one million people across east Suffolk and north Essex. Our staff deliver care from acute hospitals, community hospitals, clinics, and in patients’ homes.
We are the largest NHS organisation in East Anglia, employing over 12,000 staff. We support our staff with training, development opportunities, flexible working, a generous pension scheme, unsocial hours payments where applicable, 27 days annual leave (pro rata), and NHS discounts. Our Staff Health and Wellbeing programme offers various services.
Our philosophy is that Time Matters to everyone. We focus on improving processes and removing delays for staff and patients.
We are investing in digital transformation with a partnership with Epic, bringing a leading electronic patient record system to ESNEFT, enhancing hospital life for staff and patients.
If you are passionate about patient care and eager to develop your skills and knowledge, we want to hear from you.
Learn more about living and working here: www.youtube.com/watch?v=GkPu7HphU8A
For full details of the responsibilities and duties of this role, please see the attached job description.
This advert closes on Wednesday 27 Aug 2025.
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