Customer Service Advisor / Administrator – Chesterfield
£26,400 + Bonus + 31 Days Holiday + Pension Hours: • Mon–Thu: 8:00am – 4:30pm • Fri: 8:30am – 3:30pm
Francesca’s Recruitment Ltd is recruiting a Customer Service Advisor / Administrator for a global manufacturer within the construction market. This is an excellent opportunity for someone who is bubbly, friendly, and confident, while also being highly organised, accurate, and efficient in a busy environment.
If you enjoy helping customers, solving problems, and keeping everything running smoothly behind the scenes, this role offers great variety and long‑term progression.
What You’ll Be Doing
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Supporting customers with parts enquiries
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Providing product advice and technical information
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Processing orders, quotes, and invoices
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Coordinating dispatch and tracking backorders
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Keeping customers updated and building strong relationships
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Working with inventory to manage stock levels
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Identifying slow‑moving stock and supporting sales activity
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General administration to support the wider team
What We’re Looking For
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Customer service or sales experience (automotive, engineering, or construction ideal)
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A bubbly, positive personality with strong people skills
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Must be confident and professional on the telephone, with the ability to build rapport quickly
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Excellent communication and relationship‑building ability
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Organised, accurate, and proactive — someone who gets things done
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Strong technical aptitude and willingness to learn
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Confident using Microsoft Office; CRM/ERP experience is a bonus
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A team player who thrives in a fast‑paced environment
Why Apply
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£26,400 salary
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Bonus scheme
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31 days holiday including bank holidays
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Pension
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Friendly, supportive team
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Global, well‑established brand with strong career prospects
If you’re customer‑focused, enthusiastic, and ready to grow your career, apply today.
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