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Job Description Summary
Become part of a winning team and help deliver the Green Energy transition. As a Contracts and Shipping Administrator based in our office in Stafford, you will be responsible for contracts and shipping administration. You will be part of the Contracts and Shipping Team to successfully deliver daily targets, achieve goals and business KPI’s. You will provide excellent customer service to all stakeholders and perform general administrative tasks.
Roles and Responsibilities
* Carry out detailed, efficient contracts administration for hard copy / electronically received customer orders (process orders, review content, prices, and customer credit).
* Ensure all orders are scheduled for dispatch in line with customer requirements/Manufacturing capabilities and acknowledged within 48 hours.
* Develop a sound understanding of the legalities of contracts, finance, invoicing and standard terms and conditions.
* Liaise with internal departments.
* Respond directly to customers regarding order queries and deliveries.
* Attend Flash 5 meetings with Contracts or Shipping Team (Safety, Workload, Targets, Issues).
* Deliver daily, monthly and quarterly targets.
* Check Worklist daily for items, quantity, and order status.
* Create picking lists and shipping documents from SAP system and edit to suit customer requirements where necessary.
* Raise company freight insurance invoices on SAP (Billing).
* Create and amend billing documents.
* Distribute documents accordingly.
* Use departmental tools and reports to maximise output to achieve goals.
* Maintain KPI’s: OA Lead Time, OTD, FG, OIH overdue.
Required Skills
* Good PC skills: Excel, Outlook.
* Good knowledge of SAP or another equivalent ERP system.
* Customer service experience.
* Ability to perform under heavy workload in a high intensity pressured environment.
* Knowledge of Incoterms “INCOTERMS 2020”.
* Knowledge of import and export shipping procedures.
* Knowledge of customs regulations, export documentation and import regulations of overseas countries.
* Logistics and warehouse understanding.
Additional Information
Relocation Assistance Provided: No
Seniority Level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Electric Power Generation
Location
Stafford, England, United Kingdom
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