Odoo Accounts & Customer Support Administrator (Home Based)
Minimum 2 years’ Odoo experience required
Salary: £28,000 to £34,000 basic
Location: Home based, must live in Yorkshire (for occasional meetings and training)
Hours: Monday to Friday, 9:00am – 5:30pm
Aqualine Wellness is a fast-growing supplier of premium saunas, steam rooms and wellness products to domestic and commercial customers worldwide. We are looking for an experienced Odoo Accounts & Customer Support Administrator to support our sales, accounts and operations functions.
This role is ideal for someone with strong Odoo experience who enjoys variety, responsibility and working within a small, ambitious team.
Key Responsibilities
* Managing customer service and sales support enquiries via and email
* Processing orders accurately within Odoo and maintaining CRM and accounts records
* Raising and verifying invoices, reconciling supplier statements and supporting accounts processes
* Managing stock levels and placing supplier orders through Odoo
* Coordinating with warehouse and shipping partners to ensure smooth fulfilment
* Supporting the sales team with admin, quotations and order progression
* Updating website content (Magento), including product listings, descriptions, images and pricing
* Conducting competitor pricing and product analysis
* Creating basic blog and content updates on new products and company news
* Troubleshooting basic system and process issues
Essential Skills & Experience
* Minimum 2 years’ hands-on experience using Odoo (essential)
* Experience in accounts administration, sales administration or customer support
* Strong attention to detail and high level of accuracy
* Confident communicator with a professional tele manner
* Ability to work independently and manage multiple priorities
* Proficient in Microsoft Excel and Outlook
* Experience using CRM / ERP systems
* Excellent literacy and numeracy skills
Desirable
* Experience with eCommerce platforms such as Magento, eBay or Amazon
* Experience with Linnworks or QuickBooks
* Interest in wellness, lifestyle or premium consumer products
Requirements
* Consistent employment history with evidence of reliability and commitment
* Proven experience working remotely
* Dedicated home office with reliable ethernet connection
* Exclusive commitment to Aqualine, no other roles or side businesses
* Due to financial responsibilities, references and background checks will be required
INDHS
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