Detailed job description
and main responsibilities
1. The post-holder will be responsible for ensuring that elective theatre lists are compiled and updated on iCS (or any other Trustsystems) and reviewed/signed off by the relevant surgical teams/General Management.
2. Contact patients offering them a choice of admission dates and agree with them the date of admission in line with the Patient Access Policy.
3. Create a waiting list entry for patients requiring admission.
4. To ensure correct OPC code is used for waiting list entries.
5. Schedule patient's investigation appointments ensuring patients are booked on iCS and ensure a confirmation letter is sent and patients are telephoned if booking at short-notice.
6. Responsible for booking patients in chronological order or in order of clinical urgency.
7. Lead responsibility for booking procedures ensuring that theatre capacity is proactively and efficiently utilised.
8. Book HDU/ECU/PACU/ITU beds according to the nature of procedure or if requested by Surgical team
9. Undertake the booking of elective admissions for cancer patients and liaise closely with Cancer MDT Co-ordinators to ensure that these are scheduled appropriately within the cancer pathway targets.
10. Sending online pre assessments to all patients once a consultant raises a TCI on ICE
11. Inform patients about lateral flow tests 72 hours prior to admission
12. Ensure that any instructions that have been communicated from the pre-operative assessment are actioned.
13. Re-book patients in line with the 28 day cancellation breach date guidelines if cancelled on the day by hospital.
14. Liaison with other specialties, plastics, cardiology etc., for the scheduling of complex multi surgeon cases.
15. Ensure impact of the scheduling utilisation and case mix is understood and integrated into the capacity planning process. To keep up to date account of consultant and team leave and positively confirm list status six weeks in advance.
Person specification
n/a
Essential criteria
16. A*-C GCSE'S INCLUDING MATHS ENGLISH AND SCIENCE/LEVEL 3 EQUIVALENT
17. GREAT COMMUNICATION SKILLS AND STRONG ADMINISTRATION EXPERIENCE
18. NHS EXPERIENCE
Desirable criteria
19. MEDICAL TERMONOLOGY
20. SCHEDULING EXPEREINCE
N/A
Essential criteria
21. A*-C GCSE's/Level 3 or equivalent
Desirable criteria
22. Administration Experience and Strong Customer Service Skills