Ocean & Air Coordinator / Freight Forwarding Coordinator
Location: North Bristol, UK - commutable from Bath, Gloucestershire, South Glous, Central Bristol, Newport
Job Type: Full-time
Salary: £26k - £36k depending on experience
About The Company
One of the fastest-growing logistics companies in the UK.
● offices across the UK and Europe
● 250+ global network locations
● 100+ team members delivering expert road, sea, and air freight solutions
As we continue to grow, we are looking for talented individuals to join our team.
The Role
This is an exciting opportunity to support the Bristol office with its operational needs.
We are looking for someone with experience in freight forwarding operations who can start making an impact from day one.
Key Responsibilities:
● Managing and processing road, air and sea freight shipments
● Booking shipments with shipping lines, agents, and hauliers
● Providing exceptional customer service—tracking shipments and keeping clients updated
● Handling customs clearance processes for imports and exports
● Creating orders, negotiating rates, and managing invoices
● Maximizing profit margins across accounts and shipments
What's on Offer
● Salary negotiable depending on experience £26k - £36k
● 25 days holiday plus bank holidays
● Contributory pension scheme
● Cycle to Work scheme
● Contributory Health Cash Plan
● Employee Assistance Programme
● Access to free and discounted financial advice
● Full use of industry-leading systems and software
● Friendly and sociable team environment
● Smart casual dress code
● On-site parking
● Unlimited free tea and coffee (plus regular cake and biscuits)
What You’ll Bring
● Experience in freight forwarding operations is essential
●Experience in multimodal freight forwarding operations is desirable
● Knowledge of customs clearance processes (preferred but not essential)
● Strong understanding of transport and global logistics
● Excellent communication and customer service skills
● Strong negotiation skills to secure the best deals
● Ability to build and maintain strong client relationships
● Highly organised, detail-oriented, and able to meet tight deadlines
● Strong IT literacy and ability to work in a fast-paced environment