Your new role
You’ll manage a variedmercial and/or mixed-use portfolio (typically high-value prime London properties including offices, retail, residential, and/or light industrial). Your responsibilities will span core property management, service charge budgets,pliance, tenant liaison, and strategic asset oversight. You will work closely with internal teams and external stakeholders to ensure operational excellence, financial performance, and tenant satisfaction.
What you'll need to succeed
1. Portfolio Management
Manage day-to-day operations of a primemercial or mixed-use property portfolio in London, often valued at tens to hundreds of millions.
Be the primary point of contact for tenants, landlords, and contractors.
2. Service Charge & Financial Oversight
Prepare, monitor, and reconcile service charge budgets. Approve invoices and oversee financial plans.
Assist with credit control and service charge recovery.
3. Lease Administration & Tenant Relations
Manage lease renewals, rent reviews, leasepliance, and enforcement of lease obligations.
Maintain strong tenant relationships, resolving queries and building rapport.
4.
Ensure adherence topliance regimes (, H&S, fire safety, gas/EPC/PAT/EICR) and maintain certification records.
Oversee health & safety, insurance claims, andernance.
5. Maintenance & Capex Oversight
Coordinate planned/reactive maintenance, refurbishments, building inspections, and multi-year maintenance plans.
Oversee contractor performance and manage major works projects when required.
6. Team Leadership & Collaboration
Liaise effectively with internal teams (asset management, legal, finance, facilities, development).
Mentor or manage junior staff or external property managers as the role evolves.
Essential Qualifications & Experience
7. Must hold MRICS status.
8. Proven experience (typically 0–2 years PQE) managingmercial or mixed-use portfolios in London, offices, retail, residential.
9. Strong knowledge of lease structures, service charge budgeting, and financial planning.
10. Demonstrable experience inpliance, H&S regulations, and certification management.
11. Excellentmunication and stakeholder management skills—engaging with tenants, suppliers, and senior directors.
12. Strong organisational abilities,mercial awareness, and ability to manage multiple assets/projects concurrently.
Desirable Skills
13. Experience in ESG strategy, sustainability improvements, or large capex projects.
14. Proven track record in managing or mentoring junior staff, or leading teams.
15. Background in FM, client-side property management, or corporate real estate.
What you'll get in return
16. Bonus or guaranteed incentive scheme.
17. Benefits may include: private medical/dental, pension, life assurance, travel card, wellness services.
18. Flexible/hybrid working models (typically 2–3 days on-site).