A leading insurance firm in Salisbury is seeking a Director of Operations to take full accountability for operational performance. You will lead key teams across Operations, Claims, and Veterinary Advisory while driving efficiency and fostering a culture of accountability and customer-first thinking. The ideal candidate will have a robust background in insurance with expert knowledge of FCA regulations, customer experience, and multi-channel operations. This role offers a competitive salary and comprehensive benefits, including generous holiday and healthcare options. #J-18808-Ljbffr