Job Title: Service Advisor Location: Basingstoke Salary: £30,000-£32,000 basic salary with a competitive bonus scheme Hours: Monday to Friday – 1 in 3 Saturday mornings We are currently recruiting for a Service Advisor to join our client’s main dealer in the Basingstoke area. You will be joining well-established, family-run dealer group with an amazing front of house service team, and a car dealership with an excellent reputation. Our client is either looking for an experienced service advisor with previous motor trade experience, or a trainee advisor with a background in customer service from any industry. You will need to be well versed in delivering high levels of customer satisfaction in an exciting, busy and friendly environment. Working within a dedicated, experienced team, you will be responsible for ensuring the workflow of the department, providing your customers with a high level of detailed and timely communication, while also hitting and exceeding targets and up selling our full range of aftersales services. Responsibilities of Service Advisor: * Booking in vehicles for service, maintenance and repair. * Greeting customers and processing all necessary documentation prior to work commencement. * Keeping customers informed as work is progressed on their vehicles. * Explaining the need for any additional work identified on the vehicle. * Obtaining authorisation for ...