About Us
We're a woman-owned Italian food shop and online business with a loyal following across the UK. People make special trips to see us from all over the South East, Italians come for nostalgic tastes of home, and our social media is growing fast.
This year is big for us: we're expanding our store and gearing up for a busy Christmas. Join our small, friendly team and you'll be working closely with the owner, right at the heart of an exciting, fast-moving business.
The Role
We need someone organised, reliable, and full of energy to keep our shop and warehouse running smoothly. You'll be picking and packing online orders for customers across the UK, welcoming visitors in-store, and keeping shelves stocked with Italian favourites. You'll also help maintain a tidy, organised space and make sure parcels go out on time.
This is a hands-on role where your work really keeps everything moving day-to-day.
Your key responsibilities:
* Picking, packing, and preparing online orders
* Receiving and organising deliveries
* Monitoring stock and packaging supplies
* Ensuring orders are dispatched on time
* Keeping the shop and warehouse tidy
* Helping customers in-store with a friendly, positive attitude
* Supporting the business wherever needed
About You
* Experience in retail, warehouse, or fulfilment (essential)
* Happy to work independently and take initiative
* Detail-focused and accurate
* Physically able to move stock safely
* Team player with a proactive mindset
* Own transport required (we're in a rural location)
Perks & Benefits
* £12.50–£14.00 per hour (depending on experience)
* Staff discount (hello, Italian treats)
* Company pension
* Free on-site parking
Why Join Us?
This isn't just a job – it's a chance to be part of a small business on the rise. You'll be working side-by-side with the owner, have your ideas heard, and see the direct impact of what you do every day. If you want variety, responsibility, and the excitement of growing with a business, this role is for you.
Job Type: Full-time
Pay: £12.50-£14.00 per hour
Expected hours: 35 – 45 per week
Benefits:
* Company pension
* Free parking
* Store discount
Application question(s):
* We are in Turners Hill. Public transport is unreliable. Do you have your own transport?
Experience:
* Customer service: 1 year (preferred)
Language:
* English (required)
Work Location: In person