Project Manager – Order Management System- (OMS)
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UST are currently recruiting for a Project Manager with experience implementing order management solutions for one of our retail clients
* Location Doncaster (Hybrid 2 days per week in the office)
* Permanent
About the role
We are seeking a seasoned Project Manager to lead the design and build of a replacement Order Management System (OMS) for a major UST retail client. This project is part of a broader multi-year program aimed at consolidating multiple client brands into a unified operational model supported by integrated technologies.
The PM will be responsible for end-to-end delivery of the OMS order domain, managing cross-functional technology teams and collaborating closely with client-side business and functional experts. The role involves iterative delivery aligned with transition milestones and requires strong experience in application integration and migration.
Key Responsibilities
Delivery & Planning
* Define and manage project schedules, resource allocation, and milestone tracking.
* Ensure timely delivery of high-quality outputs aligned with programme goals.
* Manage risks, issues, and scope changes proactively.
- Maintain alignment with financial and regulatory guidelines.
Agile & Hybrid Methodologies
* Apply Agile (Scrum, Kanban) and traditional Waterfall methods as appropriate.
* Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives.
* Support backlog grooming and sprint execution with stakeholders.
* Promote Agile maturity and continuous improvement within the team.
Stakeholder Engagement
* Collaborate with internal and client stakeholders across business, tech, and data domains.
* Lead governance reporting and participate in preparation for steering and executive steering committees.
* Foster a transparent, collaborative, and delivery-focused environment.
Team Leadership
* Guide teams using servant leadership principles.
* Build a safe space for open communication, problem-solving, and innovation.
* Support and coach Product Owners and team members.
Required Skills & Experience
* IT project management, with a focus on application integration and migration.
* Proven experience delivering complex projects in retail or fast-paced environments.
* Strong understanding of Order Management, Finance, Supply Chain, and Customer domains.
* Familiarity with tools and technologies such as:- JIRA, Confluence, Smartsheet, Monday.com
* .NET, front-end frameworks, automation tools (advantageous)
* Excellent communication, stakeholder management, and conflict resolution skills.
* Experience drafting SoWs, managing dependencies, and working with external vendors.
Preferred Qualifications
* PMP or equivalent certification.
* Experience with Scaled Agile, PI Planning, and Agile metrics (e.g., burndown charts).
* Knowledge of Agile techniques: TDD, CI/CD, ATDD, automated testing.
* Proficiency with Google Workspace (Docs, Sheets, Slides, Meet).