Job Description
Job Summary:
The Sales Manager is responsible for developing and implementing strategic sales initiatives to drive revenue growth across corporate, leisure, and MICE segments. This role requires a proactive, results-driven professional with a strong network, exceptional negotiation skills, and a deep understanding of luxury hospitality sales.
Key Responsibilities:
Sales & Business Development:
* Identify, develop, and maintain relationships with key clients, corporate accounts, travel agencies, and event organizers.
* Proactively source new business opportunities through networking, prospecting, and market research.
* Conduct sales calls, site inspections, and presentations to promote Raffles & Fairmont Doha.
* Develop and execute sales strategies to maximize revenue across rooms, F&B, and events.
Revenue Generation & Strategy:
* Achieve and exceed sales targets by optimizing sales opportunities in corporate, leisure, and MICE segments.
* Collaborate with the Revenue Management team to ensure optimal pricing and inventory management.
* Analyze competitor trends, market conditions, and guest feedback to refine sales strategies.
* Participate in sales blitzes, trade shows, and industry events to increase brand visibility.
Client Relationship Management:
* Maintain strong relationships with key clients, ensuring long-term business partnerships.
* Negotiate and close high-value contracts while maintaining brand positioning.
* Handle client inquiries efficiently and provide tailored solutions.
* Ensure seamless coordination between clients and operational teams for exceptional guest experiences.
Collaboration & Reporting:
* Work closely with the Marketing, Events, and Revenue teams to develop targeted promotions and campaigns.
* Prepare and present sales reports, forecasts, and performance analysis.
* Utilize CRM tools to track client interactions, pipeline management, and sales conversions.
Qualifications
Qualifications & Experience:
* Bachelor's degree in Business, Hospitality, or a related field preferred.
* Minimum 4-6 years of sales experience in luxury hotels or hospitality.
* Strong negotiation, presentation, and communication skills.
* Proven ability to develop business and achieve revenue targets.
* Deep understanding of corporate, MICE, and leisure market segments.
* Proficiency in CRM systems, Microsoft Office, and sales management tools.
* Fluency in English; additional languages are an advantage.
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