E-Commerce Junior Experience Delivery Manager
Summary
Salary : Competitive Job Family : Content Production Location : United Kingdom - Malmesbury Office
About us
At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement.
Our Digital Delivery team brings Dyson technology to life. We create imagery, films, content, experiences, and services that explain our machines, their benefits, and the real problems they solve for our Owners. We build assets and journeys so Owners can choose, purchase, learn about, and solve issues with their machines—all with ease and confidence.
About the role
As our Junior Experience Delivery Manager, you will be a valued member of the Digital Delivery team, reporting to the Senior Experience Delivery Manager. You will support Squads in coordinating and assisting with digital projects, working closely with cross‑functional teams. You will help ensure smooth project delivery and effective communication, always with guidance from senior colleagues.
You will:
* Support requirements gathering: Help collect and clarify project briefs, ensuring they meet digital team needs. Assist with updating stakeholders and planning teams as needed.
* Assist with planning: Work alongside your Squad and Product Owners to organise and maintain project backlogs, follow change management processes, and highlight planning risks.
* Communicate and report: Help prepare and share project updates with teams and leadership, escalating risks in collaboration with senior team members.
* Support production: Make sure projects follow established delivery processes, take part in retrospectives, and help the Squad stay on schedule.
* Manage stakeholders: Keep stakeholders informed on project status, working closely with the Senior Delivery Manager to manage expectations.
* Facilitate collaboration: Help organise and run Squad meetings, ensuring efficiency and clear documentation of outcomes.
* Deliver digital campaigns: Contribute to the delivery of digital assets, web pages, third‑party retail content, and eCRM.
About you
You will bring:
* Experience driving digital asset production
* Hands‑on familiarity with content management systems and project tools such as Jira and Confluence
* Experience supporting cross‑functional teams and managing stakeholders
* Experience assisting technical teams
* Understanding of Agile ways of working or Scrum methodology
Reward
At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Working policy
At Dyson, our vibrant campus culture is built on in‑person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.
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