A growing engineering solutions business is looking for a Hire Desk Manager to lead their team. This is a newly created leadership role where you’ll oversee the end-to-end delivery of projects — from order confirmation to installation — ensuring everything is completed right, on time and to the highest standard.
You’ll manage a small but skilled team, working closely with Sales, Engineering, and Installation teams to deliver environmental equipment and service contracts on budget, within scope, and to customer satisfaction.
Key Responsibilities
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Lead and develop a team responsible for delivering customer orders and service contracts.
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Oversee the full project lifecycle — scope, schedule, budget, and quality.
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Coordinate procurement, deliveries, site attendances, and resource allocation.
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Manage risks, resolve issues, and recover costs from variations or damages.
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Maintain strong communication with stakeholders at every stage of delivery.
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Promote repeat business through excellent customer service and aftersales support.
What We’re Looking For
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Proven experience in operations, project delivery, logistics, or fulfilment management (ideally in engineering, water treatment, pump hire, or environmental services).
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Experience leading teams and coordinating cross-functional projects.
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Familiarity with ERP/CRM systems.
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Strong organisational skills, commercial awareness, and a problem-solving mindset.
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Comfortable in a fast-paced SME environment where no two days are the same.
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UK driving licence and full right to work in the UK.
Benefits
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Competitive salary up to £55k DOE + bonus scheme.
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Company vehicle or vehicle allowance.
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Private healthcare support & wellbeing benefits.
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Ongoing training and development opportunities.
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Profit-sharing bonus scheme.
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Supportive and collaborative team culture.
Why This Role?
If you’re a strategic thinker who enjoys leading teams, streamlining operations, and seeing projects delivered successfully, this is your chance to join a forward-thinking business making a tangible impact on environmental compliance across multiple industries.
Apply today to learn more and arrange a confidential conversation about the role.
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