Description
Learn more about the general tasks related to this opportunity below, as well as required skills.
Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.
We specialise in long‑term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders.
Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.
What you’ll be doing
Role Overview
This is a fast‑paced and demanding administrative role supporting the Customer Services function, where accuracy, organisation, and the ability to manage multiple priorities are essential. You will act as the central coordination point for all administrative processes within the team, ensuring systems, records, reports, and communications are consistently accurate, up to date, and delivered within tight deadlines. Working closely with internal teams and external partners, you will play a key role in keeping customer service operations running efficiently behind the scenes in a high‑volume environment.
Key Responsibilities
* Providing day‑to‑day administrative support while managing a busy and varied workload
* Maintaining accurate team records, systems, and documentation to ensure operational efficiency
* Sharing timely updates on property completions, key dates, and ongoing activities
* Producing and managing detailed weekly and monthly reports using Excel, Word, and/or c360, with a strong focus on accuracy and attention to detail
* Tracking and reporting property defects for the team
* Processing invoices, purchase orders, and engineer timesheets accurately and within deadlines
* Supporting the wider team by keeping processes organised, coordinated, and on track in a fast‑moving environment
What you’ll bring
* Strong administrative and organisational skills
* Excellent attention to detail and accuracy in data management
* Confident communicator with internal teams, external partners and customers
* Ability to manage multiple deadlines in a fast‑paced environment
* Proficient in Microsoft Office (Excel, Outlook, Sharepoint)
Why join us?
25 days annual leave, increasing with service to 33 days.
Health and wellbeing benefits including Private Medical Insurance.
Lifestyle benefits including access to an online discount platform.
Berkeley Foundation volunteer day.
Private pension plan. xlqdzyr
Group life assurance.
The standard default full‑time working hours in the office are 8am‑5pm with core working hours 9am‑4pm.
Internal Applicants
If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.
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